Frequently asked questions
Everything people ask, answered once.
Grouped by what you are trying to do, and searchable. If something here is still unclear, write to us — the answer usually ends up on this page.
85 questions, in 14 sections.
The short answers
The eight things asked most often, before anything else.
No. Applying is free on every plan, including the free one. Any production that asks you for money to audition, register or be shortlisted is breaking our rules — report it and we remove the account.
Joining and getting started
Who this is for, what it costs, and how long before you are live.
Identity and verification
The document check, what we keep from it, and who ever sees it.
Applying, invitations and auditions
How work reaches you, and the rules an audition has to follow.
Escrow, pay and disputes
Where the money sits, when it moves, and what happens if it does not.
Trust and safety
Reporting, verification of houses, audition venues, and children.
For performers
Starting without credits, headshots, the Score, and working with an agent.
For creators
Rate cards, what brands see, ownership of your work, and invoices.
For production houses and brands
Verification, team seats, managed casting, and compliance for minors.
Plans, pricing and refunds
What is free, what is not, and how to stop paying.
Published rate bands
Where the numbers on the rates page come from, and how to read them.
The Suyaara app
What it does, what it asks for, and what stays on the website.
Network, messages and the community
Who can reach you, and how to turn off what you do not want.
Your account and your data
Changing it, exporting it, deleting it, and what we never do with it.
Nobody pays to be considered here.
A profile takes about fifteen minutes, applying is free on every plan, and the fee is held before you shoot.
- Every production verified
- Fees held in escrow
- Nothing to pay to apply